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16px;background:var(--smb-primary);color:var(--smb-on-primary)}.smb-chat-identity{display:flex;align-items:center;gap:10px;flex:1;min-width:0}.smb-chat-logo{flex-shrink:0;width:36px;height:36px;border-radius:50%;object-fit:cover;background:#ffffff38}.smb-chat-titles{min-width:0}.smb-commerce-widget-container .smb-chat-title{font-size:15px;font-weight:600;line-height:1.25;color:inherit;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.smb-commerce-widget-container .smb-chat-status{display:flex;align-items:center;gap:6px;font-size:12px;color:inherit;opacity:.92}.smb-status-dot{flex-shrink:0;width:8px;height:8px;border-radius:50%;background:#22c55e}.smb-status-dot.is-human_active{background:#f59e0b}.smb-status-dot.is-agent_active{background:#60a5fa}.smb-status-dot.is-closed{background:#9ca3af}.smb-chat-actions{display:flex;align-items:center;gap:2px;flex-shrink:0}.smb-commerce-widget-container 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12px;border-radius:12px;background:var(--smb-bg-soft);color:var(--smb-text-soft);font-size:12px;text-align:center}.smb-msg{display:flex;max-width:86%;animation:smb-in .18s ease-out}.smb-msg.is-user{align-self:flex-end}.smb-msg.is-bot,.smb-msg.is-agent{align-self:flex-start}.smb-bubble{padding:10px 14px;border-radius:18px;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word}.is-user .smb-bubble{background:var(--smb-primary);color:var(--smb-on-primary);border-bottom-right-radius:6px}.is-bot .smb-bubble{background:var(--smb-bg-soft);color:var(--smb-text);border-bottom-left-radius:6px}.is-agent .smb-bubble{background:#e8efff;color:var(--smb-text);border-bottom-left-radius:6px}.smb-msg.smb-msg-cards{max-width:100%;width:100%;margin-top:-2px;flex-direction:column}.smb-cards{position:relative;width:100%}.smb-cards-track{display:flex;gap:8px;margin:0;padding:2px 2px 6px;list-style:none;overflow-x:auto;scroll-snap-type:x 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